Customer Relations Representative - State Farm Agent Team Member
Full Time • Kamas - UT
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency officially opened its doors in August 2025, and we’ve built a talented team of four professionals who are passionate about helping others while enjoying a positive, collaborative work environment. Before opening the agency, I spent 25 years as a business owner in the bridal industry selling wedding gowns across the country. I was ready for a new chapter, and having been a loyal State Farm customer - I reached out to my own agent, which sparked my journey into agency ownership.
I’ve always loved being deeply connected to my community, and that continues to be a big part of who I am today. I currently serve on Solutions Utah Board in Salt Lake City, where I help advocate for local initiatives and policies that make a difference. I’m fortunate to have a wide network of local business owners, friends, and colleagues, and I love spending my free time practicing yoga and enjoying the outdoors on my recreational vehicles.
We offer a great mix of benefits, including health coverage, license reimbursement, and strong work-life balance. Team members also have the opportunity to earn up to two monthly bonuses based on performance.
Our agency culture is one of growth, accountability, and teamwork. We have a beautiful office in a supportive community, and we’re looking for driven, motivated individuals who want to be part of something special. Insurance experience and licensing are preferred, but more than anything, we value enthusiasm, integrity, and a strong desire to learn and succeed.
ROLE DESCRIPTION:
Our agency officially opened its doors in August 2025, and we’ve built a talented team of four professionals who are passionate about helping others while enjoying a positive, collaborative work environment. Before opening the agency, I spent 25 years as a business owner in the bridal industry selling wedding gowns across the country. I was ready for a new chapter, and having been a loyal State Farm customer - I reached out to my own agent, which sparked my journey into agency ownership.
I’ve always loved being deeply connected to my community, and that continues to be a big part of who I am today. I currently serve on Solutions Utah Board in Salt Lake City, where I help advocate for local initiatives and policies that make a difference. I’m fortunate to have a wide network of local business owners, friends, and colleagues, and I love spending my free time practicing yoga and enjoying the outdoors on my recreational vehicles.
We offer a great mix of benefits, including health coverage, license reimbursement, and strong work-life balance. Team members also have the opportunity to earn up to two monthly bonuses based on performance.
Our agency culture is one of growth, accountability, and teamwork. We have a beautiful office in a supportive community, and we’re looking for driven, motivated individuals who want to be part of something special. Insurance experience and licensing are preferred, but more than anything, we value enthusiasm, integrity, and a strong desire to learn and succeed.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Nicole Hutchings - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $55,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Kamas, UT and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none